ReceptionEar listens, understands and resolves every guest request — in 21 integrated languages. From a whispered minibar order to a late-night room change, your team acts before the guest finishes the sentence.
21 languages, one fluent voice
Platform
One operating system for the modern hotel — capturing intent, routing work, and closing the loop with the guest before a complaint can form.
Voice, chat or QR — captured, translated, prioritized and dispatched to the right team in seconds.
Your property in real time. See occupancy, housekeeping status and open requests on an interactive PDF overlay.
One dashboard from arrival to checkout. No more radios, no more lost tickets, no more guesswork.
Translate guest intent, not just words. Tone, formality and local hospitality codes preserved.
Charge a minibar, a late checkout or a damage fee in two clicks — directly from a service request.
Role-based access, encrypted secrets and full audit trails — built for groups and independents alike.
How it works
Upload your floor plan, import room types and invite your team. We map your workflows to ReceptionEar in a single onboarding session.
Place QR codes in rooms, deploy in-app chat, or hand staff our voice concierge. Every request lands in one queue — translated and tagged.
Track resolution time, guest satisfaction and revenue per request. Review trends and turn complaints into compliments.
Independents, boutique groups and global chains run on ReceptionEar. Transparent per-room pricing, multilingual support, and a dedicated success manager from day one.
Or start a free pilot with one property.